All nail polish orders are processed within 3 to 5 business days. Press-on nails are processed within 2-3 weeks. Please ensure you enter the correct billing/shipping address BEFORE submitting your order. We currently only ship to the U.S. If you have received a shipping notification, then your package has already been processed and cannot be cancelled. Polished by Ausha uses USPS Standard: 5-7 business days but can take up to 10 business days.
Shipping is non-refundable. Orders will ship out within 1-3 days after processing the ordering. We do not ship on Saturdays, Sundays, or holidays. Polished by Ausha cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, and etc. We are not responsible for the shipping cost on any returned or replaced products. If there is an error in your shipping address, please contact us via email asap. Once an order has shipped we cannot be responsible for errors in the shipping address. If you would like Express Shipping please contact us before submitting your order to inquire if that option is available at that time. If your package recently shipped, please allow at 1-2 business days for the carrier to update their site with tracking information. If you haven't received your order and your tracking number says delivered; please provide us the order number and tracking number and we will file a claim. Please allow up to 7 business days for the investigation process. After the investigation, we will provide you information on the claim.